lateral life

We are an exclusive travel planning company, specialising in personalised life-enriching sabbatical and experiential travel. We have detailed knowledge of a breadth of lateral destinations within Africa, the Americas, Asia and Australasia. We recommend destinations that we have personally vetted. We like individual hotels which stand out for their service, their cuisine and their location. Our clients have a sense of adventure with an appreciation of comfort and a discerning attitude to global travel in a world often far removed from their home turf. We strive to meet all our clients to build personal relationships which we strongly believe is the key to a successfully planned trip.

lateral life Islington, London, UK
Nov 19, 2018
Full time
Lateral life is a small luxury tour operator in the UK dealing with exclusive FIT trips with a particular focus on extended holidays and sabbaticals. Our clients are affluent, discerning and mainly UK based professionals and range from young families to retirees.   As a small company and team, you'll find every day to be a bit different and will be involved in some way in most aspects of the business from operations to marketing. The ideal candidate would have prior trip planning experience, have good destination and product knowledge of a particular region as well as being well travelled in general. Even though the team is divided roughly into geographic areas we all work together to share our knowledge as well as simultaneously learning about other destinations from one another. The main function of the role is to create personalised tailor-made itineraries that are ‘lateral’. We are looking for someone that thinks outside the box and wants to create exciting, dynamic itineraries. In doing this we aim to construct exceptional trips that are imaginative and original, taking our clients off the beaten track to truly experience the destinations they visit. We try to meet each one of our clients in person to discuss trip ideas and to get a real feeling for their interests and expectations. You will attend client meetings so must be confident and communicative and use your expert knowledge to recommend the best possible destinations, accommodation and excursions to suit their tastes and budget.   As individuals we are passionate about travel and between the team of 5 we have travelled vastly across the globe. We also encourage travel and all travel regularly both for research and leisure.   Day to Day: Correspond and converse with the client on an on-going basis from initial enquiry through to confirmed booking Collaborate with our chosen DMC’s to create itineraries Liaise with and book hotels, tour operators and flights being the client’s point of contact for each requirement Administration duties involved with itinerary preparation, client confirmation packages and invoicing   Essential requirements: 2 years + experience in trip planning Good destination and product knowledge Well travelled globally Keen eye for detail High level of customer service skills Confident dealing with high net worth individuals We would also consider this role on a part time basis or fixed term contract for the right candidate