Operations Executive

  • Jon Baines Tours
  • Putney, London, UK
  • Mar 09, 2018
Full time Operations

Job Description

Jon Baines Tours operates upmarket study tours, combining professional and cultural visits, to destinations around the world, including India, China, Brazil and South Africa. We also organise conferences and meetings on behalf of associations, companies and private organisations. Please see www.jonbainestours.co.uk for more information on our company.

We are looking for an enthusiastic and highly organised person with previous experience in the travel industry. This position will be based in Putney, South London. You will manage tours and conferences all around the world and oversee the operational process by liaising with agents, clients, visa specialists, hotels and airlines to make sure the tours run smoothly. You must be customer focused and possess excellent communication and interpersonal skills. The successful candidate will be a key player in a small company and will be expected to be proactive, committed and able to use their own initiative.

The role includes regular overseas travel on inspection visits, tours and to trade shows.

Strong previous experience in a similar role is desirable as well as the ability to negotiate and influence.

Key responsibilities:

  • Overseeing the operational process of international tours
  • Management of small events from start to finish
  • Budget management
  • Project and logistics planning
  • Liaising with suppliers and clients
  • Processing payments/invoicing
  • Production of itineraries when necessary
  • Production of briefing presentations and material
  • Creating promotional materials such as email shots

Who we are looking for:

  • Travel professional with operations experience
  • Good communicator with solid presentation and written skills
  • Highly organised, able to follow process with meticulous attention to detail
  • Ability to anticipate needs and be proactive and to take ownership of the role
  • Well travelled with good knowledge of relevant destinations, local operations, and airlines     
  • Ability to use initiative and work effectively both individually and as part of a team
  • Educated to degree level
  • Understanding of Microsoft office and experience with content management systems a plus
  • Web marketing experience a plus
  • Fluency in English required, second language a plus


If this sounds like you please send your CV, cover letter and salary expectations to rebecca@jonbainestours.co.uk



Dependent on experience